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What is for
The Sustainable Blueprint is designed to support companies in mapping the stages of the user experience with the aim of making each step sustainable.
Benefit
Sustainable Innovation
Discover how to develop innovative services that satisfy customers while also respecting the environment and society.
Reduce Impact
Improve the impact of your actions by designing increasingly sustainable initiatives.
Competitive Advantage
Adopt sustainable practices to differentiate yourself in the market, attract conscious customers, and appeal to sustainability-minded investors.
1
Step
Define the customer journey in using your service.
3
Analyze the positive and negative impacts concerning ESG topics
2
Identify the internal processes required to deliver this experience to the user.
4
Validate your Service Blueprint.
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